FAQ

Where is Our City Storage At Northtowne located?
Our City Storage At Northtowne is located at 2975 Northtowne Lane, Reno, NV 89512.

What are the office hours?
Sunday 9:00 AM - 5:00 PM
Monday - Saturday 9:00 AM - 6:00 PM
What are the access hours?
Sunday - Saturday 6:00 AM - 8:00 PM Am I able to purchase storage supplies?
Yes, we have boxes and other storage supplies available for purchase.
Do you offer climate-controlled units?
We do offer climate-controlled storage units. These units protect your belongings from intense temperature and humidity damage. No worries about mold, mildew, rust, corrosion, and other possible damage.
Am I required to store long-term?
We provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.
What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.
What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.